Blantyre Credit Union Survey

Blantyre Credit Union will very soon be offering its services on a county wide basis and is seeking the views of all potential members especially from those who work or live in the Clydesdale district of South Lanarkshire.

Gender:

What age group are you in:

Blantyre Credit Union Ltd aims to provide services to people of all ages and backgrounds. To ensure that we are providing an equitable service to all sectors of the community, and for that purpose only, we need to ask you some questions. The information you give us will be kept strictly confidential and will in no way affect the service that you receive from us.

Ethinicity:

Do you consider yourself disabled?:

Postcode:

Are you in employment:

Are you currently a credit union member:

If No, would you like to register your interest in becoming a member (please enter your details in the box below and we will notify you when we are accepting membership applications).:

Please rate each of the following products and services in terms of its priority to you.

Pre Paid Card: A debit card that only allows the cardholder to spend the amount of the balance on the card and avoids overspending:

Child Trust Fund Accounts: A secure account for the sole purpose of depositing Child Trust Monies that will grow over the years:

School Saving Clubs: A service provided throughout primary and secondary school, teaching children money management and the ability to save at school through collection points:

Benefits paid into savings account: The ability to have benefit paid directly to a credit union account as opposed to bank or post office account:

ISA Savings Account: Secure savings accounts that can be attract varied rates of interest depending on the amount of time the monies are locked in.:

Group Deposit Accounts (ie PTA): Secure savings accounts that can be opened for groups such as PTA’s, Community Groups etc:

Contents Insurance: Affordable contents insurance that can be deducted from shares:

Loan Payment Insurance: Insuring your loan repayments in the event of reduced income through an accident, illness or redundancy:

Mortgage Payment Protection: Providing cover for your mortgage repayments in the event of accident, sickness or redundancy:

Payroll Deduction: Savings and loan repayments deducted from your salary by your employer:

Choice of methods to make deposits/repayments: To be able to choose between using Standing Orders, Direct Debits, Pay Point Card or online transfers to make deposits/repayments:

Free Insurance on your savings and loans: In the event of your death, and aged below 65, insurance could pay up to an additional 100% of your savings and loans would also be cleared (certain restrictions apply):

Affordable Life Insurance: A member pay product to provide protection for your loved ones at a price to suit you (available up to age 69) No health questions, full cover after 6 months.:

Using Pre Paid Debit cards would allow us to transfer funds from a credit union account in a convenient, efficient and effective manner with the minimum delay to our members. There is obviously a cost for this convenience. In the following cost scenarios please indicate the order of your preference with number 1 being your first choice.

Scenario (note, all scenarios have an initial card set up cost of approx £6)

A monthly charge of £3.95 but no point of sale transaction* costs with the ability to use cashback facility instead of an ATM:

A monthly charge of £1.95 and a charge of £0.20p for point of sale transactions*, no cashback facility and a £1.00 charge for ATM withdrawals:

No monthly charge but a 2.75% (max £1.25) for point of sale transactions* and £1.00 charge for ATM withdrawals:

A monthly charge of £0.50p and a charge of 0.5% for point of sale transactions* and the ability to use the cashback facility instead of an ATM:

* Point of sale transactions i.e Using the card in a store or over the phone or online

We are recruiting volunteer Credit Union Champions within this area who will act as our eyes and ears to ensure that our services are being delivered in the most efficient and effective manner. They will also act as local contacts for new and potential members and may be asked to host information sessions at various locations throughout the Clydesdale district. If you would like to be considered for one of these positions please enter your details in the box below and one of our staff will contact you.:

We have already made several presentations to various organisations in the Clydesdale area. We would be more than willing to visit other organisations in this area to discuss our proposed services and products so if you belong to any group or organisation which you feel would benefit from such a meeting then please enter the groups details below with a contact name and address and we will contact them to make arrangements:

Finally we would like to thank you for completing this survey, which we know will help us provide the services and products that you would like provided and if you have any other suggestions or comments please enter them into the box below.

Suggestions or Comments:

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